Batch will send payments and remittance advice to publishers every Friday morning and once more on the last business day of the month. The remittance advice will break down the accounts included in that day’s payment, the invoices and credits included in the payment, a total payment amount for each account, and a grand total.

The total payment amount will always match the full value of all invoices and credits included in the remittance.

The remittance advice can be delivered in multiple ways and is dependent on how each publisher would like to receive the report. Typically, it is added to an FTP folder in both EDI and PDF formats. The report can also be scheduled to be emailed to publisher-approved contacts or downloaded directly from the Batch for Books Publisher Portal.

On Friday morning and the last business day of the month, Batch for Books will initiate a wire transfer for the total remittance amount. Wire transfers are typically delivered by 10:00 am Eastern on the payment date.

Authorized invoices will be included in the remittance only if Batch has received payment from the bookstore before Batch prepares the remittance to the publisher. Batch prepares the remittance the evening before the payment date.

Stores will always pay the full amount of each invoice and apply the full amount of each credit when paying through Batch. This should reduce the number of chargebacks, deductions, and exceptions that would otherwise occur.

Bookstores are responsible for manually clearing any invoices or credits paid outside of Batch. This is done by changing the status of those transactions to Not Paid in Batch. However, publishers can also contact Batch Support at support@batchforbooks.com to have invoices and credits cleared from a store’s account.

New accounts are set up at the beginning of each month. Current Batch users should email support@batchforbooks.com with the information for the account they want added to their Batch portal to be added to the next available set-up list.

Only accounts with terms are eligible to be added to Batch.

Publishers should reach out directly to the account if there is an issue with processing a claim submitted through Batch.

Currently, there is not an option for stores to have damaged or short books automatically re-shipped when making a claim through Batch. All claims made through Batch should be credited by the publisher and placed on re-order by the bookstore.