Izzy joined Batch in 2022 following a career delivering business solutions across retail, supply chain and distribution. She became Managing Director in 2024 and leads the business in improving the flow of information across the book trade.

Jackie joined the team in October 2025 bringing experience of leading customer operations and business transformation across retail, digital and government organisations introducing new digital systems and strengthening service performance.

Roshni ensures that crucial financial transactions proceed smoothly across the entire business: Batch, Batch for Books (our US company), and the BatchLine POS stock management system.

Simon joined as Batch’s first full-time employee in March 2000 and designed the original Batch Returns system. He liaises with suppliers, sits on industry steering groups and works with external IT specialists on new developments.

Martin joined Batch to act as booksellers’ main support contact for BatchLine POS, a position he held for many years when the business was part of Bertrams.

Chris joined Batch in October 2023 as our newest BatchLine recruit. He works closely with Sam, Martin and Jon (our lead developer) to support and train booksellers in the best use of the system.

Sam worked in retail and events before joining BatchLine. He works with Martin Beach and the development team on improvements to the system and provides daily support to booksellers.

Kishan joined Batch in 2022 as his first permanent role post-graduating that same year. Kishan’s role consists of dealing with booksellers’ and suppliers’ technical queries.

Janet spent many years as a commissioning editor in non-fiction publishing. She is often the first point of contact for booksellers enquiring about Batch and BatchLine.

Paul assists Roshni Sedani and other colleagues with a range of administrative tasks and provides back-up to booksellers around the world.

Lori helps booksellers set up Batch Payments and Returns accounts and provides training and ongoing support. Alongside her administrative duties, she is primarily responsible for looking after international booksellers.

Maria came to Batch in 2009 with a background in bookselling and systems development.

Ewan joined Batch in 2013 after working in banking and technology. His contributions include the Batch interface with Xero and QuickBooks, and integrating price and availability data into BatchLine.

A long-time veteran of the indie bookstore community, Nathan manages the Batch for Books program in the US.

Miracle brings experience in early childhood education and independent bookselling. Since 2021, she has worked as a bookseller at an independent bookstore in Bremerton, Washington.